0197 is doing weird things.
0197 then a normal number, Connects, but ID is passed through to both terminating cell and landline, wtf?
0197 then an 0800 number, call connects then terminates instantly.
#31# DOES work.
Response from Vodafone "0197 is not supported" ugh...
Calling 777 from the mobile , works about 25% of the time, network connects the session but the call hits the switch and just ends instantly similar to the 0197 bugs. happening since friday.
Cannot top up two of the module prepay simcards where the credit had simply expired on the 60 days (old supaprepay exp) via recharge voucher, dialling 777 from the simcard (when I FINALLY got a successful connection) said "you are barred from topping up by recharge card" and then the call is dumped on to the credit card top up menu, but guess what.....
(vodafone's response.... they don't have a clue on how to "unbar" the connections to let me top them up)
Credit card top ups are not working!!! ARGH.
Checked Manage your account online so see if I could fix it there. Logged in successfully,
Click on "accout details,... Blank screen: Firefox, opera and Microsoft Internet explorer.
So much for "use our automated self-service options" FIX THEM!!!!!!!!
Now you are trying to charge us to call the helpdesk, you really should be making sure these self-service things WORK.
Vodafone do the occasional great moves like Bestmate and the $1 for 10MB cap and there is a "network status update" in the 777 menu that ought to be applauded but they really need to look at this system and the network components of theirs which is obviously a pile of $%^$%.
The sooner somebody releases a CDMA2000 or 850MHz module to replace the Siemens MC series, the better.
I'd say the government should look into them but the resulting info might be passed on to Jamie Lockett and co.
But finally: I just called 0800 800 021 and spoke to a local staff member whom provided excellent service, I will ensure this is made known to her superior.
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